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Monday, October 31, 2011

"Too much of a good thing""Toward long-term success"

1.As technology has progressed, we’ve happily adopted smartphones, tablets, instant messaging, Internet video and social networks. Now we’re challenged to deal with too much of a good thing. We struggle to juggle conversations across different types of providers, devices, services and applications. We have more options. But we also have more communications islands where conversations become stranded. We’ve all experienced the frustrations of:Figuring out which device, application and address book combination we need at a particular time.Remembering how we last communicated with someone so we can pick up a conversation thread.Sifting through e-mails, text, voice and video conversations to find the right information when we need it.Trying to share across incompatibl
applications.Conversations have become too complicated. It’s clear that more isn’t always better.
2.Service providers that successfully execute on new go-to-market strategies for converged services can gain new revenue streams and more efficient, leaner operations. They will benefit from third-party innovation, customer-centric strategies and new channels to market. Longer term, they will enjoy enhanced brand value and increased competitive differentiation, leading to sustained benefits for service providers and their shareholders.

To help ensure success: Set realistic goals. Don’t be afraid to fail. Lean on partners. Be flexible. Share risk. Focus on customers.






happy time

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